Changes, Suspension, or Discontinuation of Services

Please note that the content and services provided on this website may be changed, suspended, or discontinued due to reasons related to server management or website operation.

Links

1. In principle, links to this website are permitted. Prior notification is not required, although we would appreciate being informed.
2. The following types of links are prohibited:
   • Links from websites intended to slander or defame this website or damage its credibility.
   • Links from websites that contain illegal or potentially illegal content, or websites involved in illegal or potentially illegal activities.
   • Links that obscure the fact that the content belongs to our company, including links using frames or other methods.
3. We assume no responsibility for the content of third-party websites, other than those operated by our company, that are linked from or to this website, nor for any damages arising from the use of such websites. Furthermore, the presence of links to this website does not imply that we recommend the use of such linked websites, nor that we endorse the products, services, or companies featured on those websites.

Disclaimer

This website is provided free of charge.

We exercise the utmost care in posting information on this website. However, we assume no responsibility for any errors in the content of this website, or for any disputes arising between users and third parties in connection with the use of this website. We also assume no responsibility for any damages arising from the interruption or discontinuation, in whole or in part, of the operation or services of this website.

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Privacy Policy

Personal Information Protection Policy

Established: October 1, 2012Last revised: February 20, 2025MSS Co., Ltd.Keisuke Fujita, Representative Director

We fully recognize our social responsibility to protect all personal information handled by our company, protect the rights of individuals, and comply with laws and regulations concerning personal information. We hereby declare that we will establish a personal information protection management system to implement the policies set forth below, and that the entire company will continuously work to improve this system while remaining aware of the latest trends in IT technology, changes in social demands, and changes in the business environment.

1. We will acquire, use, and provide personal information only within the scope necessary for the proper execution of our business activities in the sales promotion agency business and for employee employment and personnel management. We will also take measures to prevent the handling of personal information beyond the scope necessary to achieve the specified purposes of use.
2. We will comply with laws and regulations concerning the protection of personal information, guidelines established by the national government, and other applicable standards.
3. To prevent risks such as leakage, loss, or damage of personal information, we will implement reasonable security measures and allocate management resources appropriate to the actual conditions of our business, thereby continuously improving our personal information security framework. In the unlikely event of an incident, we will promptly take corrective action.
4. We will respond promptly, sincerely, and appropriately to complaints and consultations regarding the handling of personal information.
5. We will review our personal information protection management system in a timely and appropriate manner in light of changes in the environment surrounding our company, and continuously promote its improvement.

This policy will be distributed to all employees and made known to them. It will also be posted on our company website, in brochures, and through other means so that it is available to anyone at any time.

Contact Desk

For inquiries regarding this Personal Information Protection Policy, as well as complaints and consultations regarding personal information, please contact the following desk:

For inquiries regarding this Personal Information Protection Policy, as well as complaints and consultations regarding personal information, please contact the following desk:

MSS Co., Ltd.Personal Information Inquiry DeskEdomizaka Mori Building, 4-1-40 Toranomon, Minato-ku, Tokyo Tel: 03-4500-6495 / Fax: 03-4500-6489

Please note that inquiries received on Saturdays, Sundays, national holidays, during the year-end and New Year holidays, or during the Golden Week holiday period will be handled on or after the next business day.

Handling of Personal Information

1. Purposes of Use of Personal Information Handled by the Company

(1) For personal information obtained directly from the individual in writing, including through the website or by email, the purpose of use will be clearly indicated in writing to the individual prior to acquisition.

(2) The purposes of use of personal information obtained by methods other than those described in the preceding item are as follows.

Category	Purpose of Use
Personal information provided by recruitment agencies	For screening and hiring candidates / For managing usage history
Personal information entrusted to us by customers in connection with contracted operations	To properly perform the entrusted operations
Customer information obtained through inquiries by telephone or other means	To respond to inquiries / To provide information about our products and services
Customer information obtained through introductions from business partners or other parties	To provide information about our products and services
Subject information handled in research operations	To conduct research operations

Joint Use of Personal Information

We jointly use personal information as described below.

Items of Personal Information Jointly UsedName, company affiliation, contact email address, telephone number, address, and transaction history.

Scope of Joint UsersDatasection Inc., group companies, and partner companies. For details, please refer to the following: DetaSection Inc.

Purposes of Use by Joint UsersTo provide information about products and services from each company.

Party Responsible for the Management of Jointly Used Personal InformationDatasection Inc. Gotanda PLACE 8F, 1-3-8 Nishi-Gotanda, Shinagawa-ku, Tokyo Norihiko Ishihara, Representative Director and CEO

Method of AcquisitionInformation concerning persons in charge at business partners acquired through our business activities.

Notification of Matters Concerning Retained Personal Data

With respect to retained personal data held by our company, we will respond to requests from the individual or their representative for notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, or suspension of provision to third parties (hereinafter referred to as “requests for disclosure, etc.”), in accordance with the procedures below.

a) Name of Business OperatorMSS Co., Ltd. Edomizaka Mori Building, 4-1-40 Toranomon, Minato-ku, Tokyo Keisuke Fujita, Representative Director

b) Personal Information ManagerTitle: Personal Information Protection Manager, MSS Co., Ltd. Department: Representative Director Contact: Tel: 03-4500-6488 / Fax: 03-4500-6489

c) Purposes of Use of All Retained Personal Data

Category	Purpose of Use
Personal information of persons in charge at business partners	For contracts, order placement and receipt, billing, and payment procedures
Information on our employees	For personnel and labor management, business management, health management, and security management
Information on applicants for employment with our company	To contact job applicants and manage our recruitment operations
Information on survey respondents; monitor member information; customer information of users of our products and services (hereinafter referred to as “Customer Information”)	For statistically processing the results of market research, opinion surveys, and social surveys in marketing research operations, and providing such results to companies, organizations, and other entities; for registering survey monitor members in marketing research operations; for accepting applications for seminars in research operations and related communications; for accepting inquiries, requests for materials, and various applications, and related communications
Customer information obtained through inquiries by telephone or other means	To respond to inquiries / To provide information about our products and services
Customer information obtained through introductions from business partners or other parties	To provide information about our products and services
Specific personal information	For purposes stipulated under the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures

d) Contact for Complaints Regarding the Handling of Retained Personal DataMSS Co., Ltd. Personal Information Inquiry Desk Edomizaka Mori Building, 4-1-40 Toranomon, Minato-ku, Tokyo Tel: 03-4500-6488 / Fax: 03-4500-6489

e) Authorized Personal Information Protection OrganizationAt present, our company is not a member of any authorized personal information protection organization.

f) Procedures for Requests for Disclosure, etc. of Retained Personal Data or Records of Provision to Third Parties

1. Where to Submit Requests for Disclosure, etc. Please submit requests for disclosure, etc. to the Personal Information Inquiry Desk listed above. If you wish to complete the procedures for disclosure, etc. by electromagnetic means, please inform us accordingly. In principle, we will respond in accordance with your request.
2. Procedures for Requests for Disclosure, etc. After receiving your request, we will mail you the designated request form to be used. Please complete the request form and send it by post to the Personal Information Inquiry Desk above, together with documents confirming your status as representative if the request is made by a representative, and a postal money order for the fee, only in the case of requests for notification of purpose of use or disclosure. After receiving the request form, we will contact you to confirm approximately two items of personal information registered with us that can be used to verify your identity, such as your telephone number and date of birth. In principle, our response will be provided in writing by sealed mail directly to the individual.
3. Documents to Confirm Representative Status When the Request Is Made by a Representative If the person making a request for disclosure, etc. is a representative, please enclose documents proving representative status and documents verifying the identity of the representative. Any information concerning registered domicile contained in such documents should be limited to the prefecture; any information beyond the prefecture should be blacked out or otherwise redacted. Please also submit documents that do not contain individual numbers, or redact all digits of any individual numbers by blacking them out or using other appropriate methods.

Documents Proving Representative Status

For a representative authorized by the individual to make a request for disclosure, etc.:

• Original letter of authorization from the individual

For a legal representative of a minor, a copy of any of the following:

• Family register
• Certificate of residence showing the relationship
• Other official document confirming legal representative authority

For a legal representative of an adult ward, a copy of any of the following:

• Certificate of registered matters concerning guardianship registration, etc.
• Other official document confirming legal representative authority

Documents Verifying the Identity of the Representative

• Driver’s license
• Passport
• Health insurance card, with all insured person symbols, numbers, and similar identifiers fully redacted
• Certificate of residence
• Basic Resident Registration Card

4. Fee for Requests for Notification of Purpose of Use or Disclosure 1,000 yen per request. Please enclose a postal money order with the request form and other required documents.

g) Measures Taken for the Security Management of Retained Personal Data

1. Establishment of Basic Policy To ensure the proper handling of retained personal data, we have established a Personal Information Protection Policy covering matters such as compliance with relevant laws, regulations, and guidelines, as well as a contact desk for questions and complaints.
2. Establishment of Rules for the Handling of Retained Personal Data For each stage of handling retained personal data, including acquisition, use, storage, provision, deletion, and disposal, we have established personal information protection regulations concerning handling methods, responsible persons, personnel in charge, and their duties.
3. Organizational Security Control Measures

• We have appointed a person responsible for the handling of retained personal data, clarified the employees who handle retained personal data and the scope of retained personal data handled by such employees, and established a reporting and communication system to the responsible person in the event that facts or indications of violations of laws or handling regulations are identified.
• We also conduct regular self-inspections of the handling status of retained personal data and conduct audits by other departments and external parties.

4. Human Security Control Measures

• We conduct regular training for employees on important points concerning the handling of retained personal data.
• We obtain written confidentiality pledges concerning retained personal data and other confidential information from all employees.

5. Physical Security Control Measures

• In areas where retained personal data is handled, we manage employee entry and exit, restrict devices and other items brought into such areas, and take measures to prevent unauthorized persons from viewing retained personal data.
• We take measures to prevent theft or loss of devices, electronic media, documents, and other materials that handle retained personal data. When such devices, electronic media, or similar items are carried, including movement within our business premises, we take measures to ensure that retained personal data cannot be easily identified.

6. Technical Security Control Measures

• We implement access controls to limit the personnel in charge and the scope of personal information databases and similar resources handled.
• We have introduced mechanisms to protect information systems that handle retained personal data from unauthorized external access and malicious software.

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Information Security Policy

Version 1.1February 20, 2025MSS Co., Ltd.Keisuke Fujita, Representative Director

At MSS Co., Ltd., we believe that our mission is to contribute to society by meeting the expectations of all stakeholders, including our customers, employees, and their families, through the provision of market research services.

In our business activities, we utilize many information assets, including personal information entrusted to us by customers. We recognize that protecting these information assets is one of the most important management priorities in order to meet the expectations of all stakeholders.

Accordingly, we have established this Information Security Policy. Based on this policy, we will build and operate an ISMS (Information Security Management System), and the entire company will work continuously to improve it in light of changes in the environment surrounding our company.

Furthermore, we have established the following security objectives and will reliably implement various measures to achieve these objectives:

• Respect and comply with customer contracts and legal or regulatory requirements.
• Prevent information security incidents before they occur.
• Minimize the impact in the unlikely event that an information security incident occurs.

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MSS Co., Ltd.Edomizaka Mori Building, 4-1-40 Toranomon, Minato-ku, Tokyo 105-0001 TEL: 03-4500-6495 FAX: 03-4500-6489